- Friday, the 12th
I called HP support.
- Saturday, the 14th
I received a pre-paid FedEx box.
- Monday, the 16th: 5pm
I mailed the laptop in said box. (5pm)
- Tuesday, the 17th: 1pm
I receive a phone-call confirming the repairs.
- Wednesday, the 18th, 8:45am
I receive the pre-paid FedEx box with my fixed laptop.